If you are having any issues with a role-based/shared mailbox after migration to Microsoft 365, please try removing and re-adding the mailbox. You may also need to do this after the role-based/shared mailbox is migrated to Microsoft 365. If you need to undo this fix, please contact AskOtago IT.Īfter being migrated to Microsoft 365 you may need to remove and re-add any role-based/shared mailboxes you have access to.The configuration change has now been made and you can reopen and start using Outlook.
Once you have been advised that your email account migration is completed, do the following: Simply restart your computer after the migration to Microsoft 365. Microsoft 365 includes the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. bonja07p, you should not need to do the below. Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience.
If you log on to your Windows computer using your University username i.e.
